Common Questions

The most common questions regarding a repair is “how much will it cost?” shortly followed by “how long will it take?”.

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How long will it take?

This depends on many factors mainly how busy we are and how complicated the equipment is. Availiability of parts can also be a problem, as we often diagnose to component level we do not always rely on availiabiity of a complete assembly or parts direct from the manufacturer.

How much will it cost?

We have a simple pricing scheme of £40 per hour, after the first hour we charge £20 per half hour – Simple ! we also have a fixed price list for certain repairs for peace of mind. We charge a minimum of 1 hour regardless of how simple a repair is so be sure to check the mains fuse or power lead before booking an item in.

How do I get my item repaired?

Use the booking in form and be sure to check the optional extras, we can then give you an estimate (if required) and book your item in to be repaired.

How do I pay?

Your payment can be recived Via Paypal, BACS or Cash. if you need a helping hand or more infoamtion on how to make a payment then please conatct us today.

Optional Extras

Priority

Service

Are you in a hurry for your repair? For a small fee of £50 we aim to complete repair work in 3 working days*

Collection or

Drop off

Too busy to drop equipment off? Pay £30 for a collection or drop off (within 5 mile radius of ME1)**

Collection and

Drop off

For collection and drop off it will be £50 (within 5 mile radius of ME1)**

On site repair / consultation

Some repairs we can carry out on site from £30

*Depending upon availability of parts required
**Full payment needs to be taken before a drop off can be booked

Pioneer CDJs

Technics Turntables

Guide Prices:

Mixer /DJ Controller 

Fader replacement from £40 plus parts, add a service for £30 (as a guide channel fader £15, crossfader £20)

Service from £55

Lighting

No power, No light, missing colours, movement issues,  £40-£80 plus any required parts

Active speakers

Hum, Buzzing £40-£80

New driver from £40 plus parts

Cutting out, Loss of sound, intermittent £60-£80

Power Amplifiers

Service £60 

Repairs from £80

Payment Terms

Full payment will be due upon collection of your item/s. Failure to make full payment will result in us withholding your item/s until full payment is received. We will hold item/s for 60 days, after this period we reserve the right to recover the cost through the sale of your item/s.

Guarantee

The repair work we carry out is fully insured and guaranteed for 30 days. Our gaurantee is void if anyone other than Decktronix Ltd. dissasembles the unit in question.